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Thank you for your interest in the Office of the Police and Crime Commissioner for Thames Valley (OPCC).

ICVS Manager and Governance Officer

This role is available as one full-time role or as a job share / two part-time roles being 18.5 hours and is hybrid in terms of work location.  Two part-time roles will only be considered on the proviso of 2 eligible candidates being identified to work as a job share.

An exciting opportunity has arisen to join the Office of the Police and Crime Commissioner (OPCC) for Thames Valley.

Thames Valley Police is the largest non-metropolitan Force in England and Wales, covering the counties of Oxfordshire, Berkshire, and Buckinghamshire and serving a population of in excess of 2 million.  The Force is continuing to evolve and invest as we shape ourselves for the future.

ICVS Manager

This is a statutory scheme which involves the management of around 60 volunteer Independent Custody Visitors (ICVs) across the Thames Valley, whose task it is to make unannounced visits to custody suites to check on the welfare of detainees and to report back to the OPCC. This role involves recruitment and training of ICVs, monitoring and recording of issues, producing regular reports for senior management and liaising with relevant stakeholders. You will be required to set up and run meetings with volunteers up to a year in advance.  Please note, some occasional evening and weekend work will be required in this capacity.

Governance Officer

You will be the initial point of contact for correspondence received by the OPCC  from members of the public. You will respond on behalf of the PCC, conducting independent research into specific issues brought to the attention of the OPCC by members of the public and elected officials as required. You must have a comprehensive understanding of the role and remit of the PCC.  Whilst the role of the PCC is apolitical, you will need to be able to navigate your way around a political landscape whilst ensuring that the PCC responses are compliant with the relevant legislation.  In addition, you will be providing resilience and support to the Governance Team and the rest of the OPCC, as necessary and appropriate and will be supporting the PCC to reach their strategic priorities. You will provide general administrative support to the OPCC including answering the telephone and collecting the post as and when required.  

The successful candidate will have:

  • Good standard of education, preferably to degree standard or as a minimum to ‘A Level’ or equivalent and/or proven capability and experience of operating in a similar role and at a similar level of responsibility.
  • The ability to organise and plan events/meetings as far as 12 months in advance.
  • Excellent communication skills with proven ability to write clearly and prepare complex reports. This includes collating data in relation to the ICVS and ensuring that it is articulated in the form of a report.
  • Ability to implement and understand the relevant legislation and statutory guidance in terms of the national police complaints system and the ICVS and to maintain a good standard of knowledge.
  • Proven interpersonal skills and ability to promote professional working relationships with personnel at all levels.

In return, you’ll be joining an organisation that truly values its people, reflected in our range of excellent benefits, positive culture and flexible working opportunities.

Please submit your C.V. with a 1-page covering letter, outlining your suitability for the post and why you are interested in the role.  Provisional dates for interview are 7 and 8 March 2024.

The closing date for enquiries and receipt of completed applications is Sunday 25 February 2024.

For further details and to apply, please visit the Thames Valley Police recruitment website.

Senior Victims First Officer

Do you have experience in working with children and young people? 

As a Senior Victims First Officer you will respond and assess the needs of children and young victims affected by crime by providing initial telephone advice and support, and making referrals into specialist services and other agencies when required.

You will be working in a fast paced environment, responding appropriately to victim’s needs and managing safeguarding issues that may arise. You will provide mentoring support to other Victims First Officers. If this sounds like you, then we’d love to hear from you. Training and on-going support will be provided.

The successful candidates will have experience of communicating with a wide range of people including knowledge of effective communication practices and techniques and demonstrating an aptitude and ability to accurately use relevant computer systems.  Good time management and organisational skills are required with the ability to work on your own initiative and prioritise a demanding workload whilst adhering to deadlines and demonstrating a high degree of accuracy. 

The capability to work as part of a team to problem solve and make decisions is essential together with being able to develop productive working relationships with colleagues and stakeholders.  The ability to take personal responsibility and show resilience when dealing with conflict and vulnerable/distressed callers is essential.  An awareness and understanding of safeguarding principles is required along with the ability to act in a confidential manner with sensitive information whilst being aware of complying with Data Protection and its implications.

Experience of working within a statutory, voluntary, community, and charity environment providing support to victims of Domestic Abuse and/or Sexual Violence. Current SafeLives (or equivalent) IDVA/ISVA/ChISVA/ChIDVA qualification is essential, or it is essential that the post holder will be willing to work towards accreditation within a specified timeframe.

The closing date for enquiries and receipt of completed applications is Sunday 25 February 2024.

For further details and to apply, please visit the Thames Valley Police recruitment website.

Volunteers – Independent Custody Visitors (4 x Abingdon, 5 x Banbury and 2 x Loddon Valley)

We are currently recruiting for Independent Custody Visitors in Abingdon (x4), Banbury (x5) and Loddon Valley (x2).

Independent Custody Visitors (ICVs) are members of the local community who volunteer to make unannounced visits to police custody suites.

They check on the welfare of detainees in police custody by speaking to those detained and monitoring the conditions of the cells. The visits provide an independent check on the way in which detainees are held, in accordance with strict guidelines laid down by the Police and Criminal Evidence Act 1984, and also help foster better public understanding and confidence in the way prisoners are treated. 

ICVs check and make sure that:

  • Detainees have been offered food and drink
  • Detainees are warm enough
  • Cells are in a reasonable condition
  • Religious and cultural needs of the detainee have been considered
  • Detainees have been informed of their rights. 

Visits are regularly made to eight designated police custody suites in Thames Valley: Abingdon, Aylesbury, Banbury, High Wycombe, Loddon Valley, Maidenhead, Milton Keynes and Newbury.

To become a custody visitor, you need to be at least 18 years old and independent of the police. Serving police officers, police staff, special constables, justices of the peace and  Office of the Police and Crime Commissioner staff, for example, will not be considered. 

For more information and a copy of the application form, please visit Independent Custody Visitors.