Accessibility

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Accessibility Statement

This accessibility statement applies to www.thamesvalley-pcc.gov.uk.

The Office of the Police and Crime Commissioner for Thames Valley is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is run by The Office of the Police and Crime Commissioner for Thames Valley. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Keyboard The cookie button at the bottom of the webpage is not accessible using the keyboard
  • Most older PDF documents are not fully accessible to screen reader software
  • Some of our online forms are difficult to navigate using just a keyboard
  • Some of our recorded videos do not have transcripts
  • Some of our links cannot be determined from the link text alone

Feedback and contact information

If you need information on this website in a different format such as accessible PDF or large print, please contact us:

  • By email: OPCC.Comms@thamesvalley.police.uk
  • By phone: 01865 541957

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact us:

To help us understand the problem as quickly as we can, please tell us:

  • the web address or title of the page where you found the problem
  • what the problem is
  • what computer and software you use

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you’d like to contact us about something else, and you need a response, please use our contact page.

Technical information about this website’s accessibility

The Office of the Police and Crime Commissioner for Thames Valley is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Most older PDF documents are not fully accessible to screen reader software. These do not meet the following criteria:

  • 1.3.1 Info and relationships
  • 1.4.3 Contrast (Minimum)
  • 1.4.5 Images of text
  • 1.4.12 Text spacing
  • 2.4.6 Headings and labels

We plan to fix these by June 2023.

Content that’s not within scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

How we tested this website

This website was last tested using:
• automated testing –using WAVE and SEO Spider against WCAG 2.1 AA
• manual testing – using assistive technology tools to test the website with a social focus on areas with known problems

We continually monitor and test the accessibility of our site and have made fixing and improving the accessibility of the site part of our ongoing work.

Preparation of this accessibility statement

This statement was prepared on 28 September 2022. It was last reviewed on 17 February 2023.

A website review and audit was carried out in October 2022 by Indigo Tree, the developers of the site.