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Thames Valley Commissioning

In October 2014, the Police and Crime Commissioner (PCC) became responsible for commissioning new emotional and practical support services for victims of crime in the Thames Valley.

Commissioning – April 2020

Following a commissioning process conducted by the OPCC in October 2019, the charity Thames Valley Partnership were awarded a contract to deliver a Specialist Service for Adult Victims and SAFE! were awarded a further 3 year contract to provide services to young victims of crime across the Thames Valley.  Both contracts began in April 2020.

The Adult Specialist Service provides support to victims who have higher level, or longer term, needs.  The support is provided by specialist Independent Sexual Violence Advisers (ISVAs), Restorative Justice Practitioners, Exploitation Specialists and staff with other relevant specialist skills and knowledge.

Support is tailored to meet victims’ individual needs, regardless of the crime type they have experienced and could include trauma-informed interventions in individual or group settings, advocacy support including help to access mental health or drug and alcohol services, restorative justice conferencing, as well as practical and emotional support to navigate the criminal justice process. 

Thames Valley Partnership works with partner organisations Oxford Sexual Assault and Rape Crisis Centre (OSARCC) and Trusthouse Reading to deliver the service involving co-located teams; bringing professionals with different specialisms together.

The the PCC’s Young Victim’s Service, SAFE! continues to provide practical and emotional support to young victims from 5 to 18 years of age; implementing its Protective Behaviours model to equip young people with the tools they need to keep themselves safe.

Commissioning Adult Specialist Support

A short series of workshops were held with voluntary and community sector (VCS) organisations in March 2018 to inform the redesign of services for victims with complex or multiple needs. This builds on learning from current services and previous engagement with VCS delivering and directly supporting such services. The discussion considered the principles and practical issues to inform the next stage of development and commissioning.

A tender was issued in summer 2019, with the contract awarded in autumn 2019 with a view to working with the lead agency to establish a new service for April 2020.

Market Engagement Events were held on the following dates and locations:

Market Engagement Events - Output

Frequently Asked Questions

Draft Specification - Adult Specialist Support

Draft Specification - Young Victims Service

Additional Information and Contact Us

You can find a copy of the PCC's Commissioning Strategy on the Policies and Procedures webpage.

Contract Management Strategy - This document outlines our key principles for contract management and the process we follow. It also contains information on performance reporting and our governance arrangements.

For more information, please contact us by visiting the Victims First website.