A joint committee between the Chief Constable and the PCC, the purpose of the Complaints and Standards Committee (C&SC) is to conduct regular, thorough reviews of the complaint-handling and review processes within the force and the Office of the Police and Crime Commissioner (OPCC).

This includes identifying any discrepancies between the force and OPCC’s perception of proper procedures and the actual experiences of the end user but does not extend to adjudicating on individual complaints.

The Complaints and Standards Committee is a scrutiny group. It:

• assesses the facts of complaints and the effectiveness of their handling and investigation in line with the relevant statutory guidance.

• helps to ensure that Thames Valley Police achieves the highest levels of integrity and service delivery, thereby enhancing trust and confidence in local policing.

Get involved

Committee members are expected to commit up to 2 working days (16 hours) a month to Committee responsibilities (which will be distributed across multiple tasks) and will meet on a quarterly basis.

C&SC members must be 18 years or over and live, work or study within TVP. They must not be a serving TVP police officer, member of staff, Independent Member or Legally Qualified Person for misconduct panels.

If you are interested in becoming a committee member, please visit the Thames Valley Police vacancies page