Complaints and Standards Committee
A joint committee between the Chief Constable and the PCC, the purpose of the Complaints and Standards Committee (C&SC) is to conduct regular, thorough reviews of the complaint-handling and review processes within the force and the Office of the Police and Crime Commissioner (OPCC).
This includes identifying any discrepancies between the force and OPCC’s perception of proper procedures and the actual experiences of the end user but does not extend to adjudicating on individual complaints.
The Complaints and Standards Committee is a scrutiny group. It:
- assesses the facts of complaints and the effectiveness of their handling and investigation in line with the relevant statutory guidance.
- helps to ensure that Thames Valley Police achieves the highest levels of integrity and service delivery, thereby enhancing trust and confidence in local policing.
The Committee
The committee is made up of 11 independent members.
Jonathan South – Chair
Jonathan South is a Senior Lecturer and Course Lead for Police and Investigations based courses for a university and also works as Faculty Lead for Employability and Graduate Outcomes. Over the last 6 years Jonathan has advised and scrutinised other universities on their course developments working on the College of Policing framework. He has also taught A levels and in Further Education, where he had additional responsibility within the area of Safeguarding.
Jonathan was a Police Officer in his early career for almost 15 years working in several areas including volume crime, community policing and custody. He is currently working on course developments in Emergency Resilience.
Meetings and output
The Complaints and Standards Committee have met in December 2024 and in February and April 2025.
During this period, the Committee has scrutinised 23 informal complaint cases. Please see an overview of the cases reviewed.
| Meeting date | Minutes and papers |
|---|---|
| Thursday 5 June 2005 | Minutes |
| Thursday 7 August 2025 | Minutes Report on positive scrutiny undertaken Scrutiny Q&A |
| Wednesday 1 October 2025 | |
| Thursday 4 December 2025 | |
| Thursday 5 February 2026 |
Get involved
Committee members are expected to commit up to 2 working days (16 hours) a month to Committee responsibilities (which will be distributed across multiple tasks) and will meet on a quarterly basis.
C&SC members must be 18 years or over and live, work or study within TVP. They must not be a serving TVP police officer, member of staff, Independent Member or Legally Qualified Person for misconduct panels.
If you are interested in becoming a committee member, please email scrutiny@thamesvalley.police.uk to find out more.